Frequently Asked Questions
What types of caps and hats do you sell?
We offer a wide variety of headwear, including classic baseball caps, trendy snapbacks, trucker caps, dad hats, beanies for winter, and stylish bucket hats. Our collection caters to men, women, and children across Bangladesh.
Are your caps original and high quality?
Absolutely. We are committed to providing only premium, authentic caps and hats. We source our products from trusted manufacturers to ensure you receive high-quality, durable headwear every time.
Where is your cap shop located?
Thread Park is a fully online cap shop based in Dhaka, Bangladesh. We do not have a physical store, which allows us to keep our prices competitive and serve customers nationwide.
How can I buy a cap online from your store?
Simply browse our collection on the "All Products" page, select the cap you like, add it to your cart, and proceed to checkout. You will then be asked to provide your delivery address and choose a payment method.
Do you deliver caps all over Bangladesh?
Yes, we do! We offer nationwide home delivery, so you can order from anywhere in Bangladesh, whether you are in Dhaka, Chittagong, Sylhet, or any other district.
What are the delivery charges?
Delivery charges may vary based on your location. Inside Dhaka, we charge ৳70 and outside Dhaka, we charge ৳130.
What payment methods do you accept?
We offer multiple convenient payment options for our customers in Bangladesh. You can pay via bKash, Nagad, credit/debit cards, or choose Cash on Delivery (COD).
How long does delivery take?
For orders within Dhaka, we typically deliver within 2-3 business days. For locations outside of Dhaka, it may take 3-5 business days. You will receive a confirmation once your order is shipped.
What is your return policy?
We have an easy return policy. If you are not satisfied with your product and it is defective, you can request a return or exchange within 7 days of receiving it.
How can I contact customer support?
You can reach our customer support team via email at [email protected] or by calling us at +88 013 10 747 874.